CRUISE LINES

Create connections that exceed expectations

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Voyego for cruise lines is a mobile concierge solution that helps you connect to your guests and improve operational efficiencies on board of your ship. By enabling guests to keep track of daily activities, make dining reservations and stay in touch with other guest all from their mobile device, Voyego delivers a travel experience unlike any other.

Everything at your guests' fingertips

From pre-arrival to check out, enable your guests to manage their itinerary, check-in/out, purchases and service requests directly from their smartphone.

Give your guests more

Promote on-board services and activities through personalized offers directed at your guests’ specific interests and preferences.

Engage your guests when it matters

Boost revenue by creating context-aware promotions based on the guests’ interests and location on your cruise ship.

By combining our Voyego modules with your cruise line’s existing technology, we provide you with a solution tailored exactly to your business’ needs and a full-service platform that enables you to take your service offering to the next level.

Our 3-step approach

1

Analyze

Our team of technical experts and business consultants works closely with you to understand your business, your IT environment, your business needs and goals for the future.

2

Propose

Then we prepare a tailored business and technical solution proposal outlining how we plan to implement our pre-developed modules with your existing systems and technology to enable you to get to the market in the shortest time possible.

3

Implement

We work with you to implement a customized solution and integrate it with your management systems.

Modules

Guest Services

Guest Services

Increase your staff’s operational efficiency by automating guest services.

Messaging & Promotions

Messaging & Promotions

Create a fully personalized experience for your guests by sending targeted promotions and communication directly to their mobile devices.

Location Based Services

Location Based Services

Upsell to your guests! Engage them with the right message, at the right time when they are most likely to respond.

Reviews & Reputation Management

Reviews & Reputation Management

Manage guest reviews and your brand reputation instantly. Receive alerts as reviews and posts about your services are published on social media networks so you can respond promptly.

Check-in & Check-out

Check-in & Check-out

Avoid queues at the reception desk during on-boarding by offering guests an option to check-in/check-out from their smartphone.

Loyalty & Guest Scoring System

Loyalty & Guest Scoring System

Increase loyalty through an innovative guest scoring system that encourages guests to take actions to receive special promotions and incentives.

Product Catalogue

Product Catalogue

Highlight your offer and your partners’ offerings and deliver an excellent experience to your guests both on- and off-board.

Content Management

Content Management

Collect guest data and manage content in one central place. Enable guests to manage their preferences and customize their view of the mobile app.